Privacy Policy

Effective Date: 30/10/2025

1. Who we are

DM Cutting Hedge (“we”, “us”, “our”) is the data controller for the personal data collected via this website. Contact: dmcuttinghedge@gmail.com

2. What data we collect

We collect personal data when you submit our contact form via our website, including: name, phone number, email address and message content.

3. How we collect your data

Via the website form - powered by Web3Forms.

4. Why we collect it / legal basis

We collect your data so that we can respond to your enquiry, provide our services and maintain communication. Our legal basis: (a) your consent when you submit the form; (b) legitimate interests to manage our business and serve customers.

5. How we use your data

We will use your data to reply to your message/inquiry, to provide service quotes and to send information you’ve requested. We do NOT use your data for unrelated marketing.

6. Who we share it with / third parties

Our form service provider is Web3Forms (link to their privacy policy: https://web3forms.com/privacy) We will not sell your data to third parties.

7. International transfers

Your data may be processed/stored outside the UK/EEA if the services (e.g., Web3Forms) have servers in those regions. We ensure appropriate safeguards.

8. Data retention

We will retain your enquiry data for 12 months unless you request deletion sooner.

9. Your rights

Under UK GDPR you have rights including: access, rectification, erasure, restriction, objection, data portability. To exercise these rights please contact us at dmcuttinghedge@gmail.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure or loss.

11. Children

Our site and services are not directed to persons under the age of 16 and we do not knowingly collect data from children under 16.

12. Changes to this policy

We reserve the right to update this policy. The “Effective Date” will reflect the latest version.

13. Contact & Complaints

If you have questions about this policy, our data handling or to make a request, contact: dmcuttinghedge@gmail.com. If you’re not satisfied you can complain to the ICO: https://ico.org.uk